In 2021, retail e-commerce sales amounted to approximately 4.9 trillion U.S. dollars worldwide, according to research by Statistica. At the same time spending at physical stores has dropped; while the retail e-commerce surge is estimated to grow another 25%. While that was strongly influenced by Covid restrictions and distancing measures, the trend is clear: online shopping is gathering steam. You should be getting a piece of the online pie Whether your business sells goods,

Mobile apps have revolutionized how we live, organize and track our lives. The average smartphone user now has 35 different apps on their device, showing not just the variety of different apps out there, but also the average consumer’s reliance on mobile technology. So, if apps are a key part of the digital economy, does your business need to invest in one? And, if you do, what are the core benefits of this branded app likely to be? Weighing up the benefits of a branded app A

Successfully implement change in your business Research by Kotter International found that more than 70% of change projects within a business fail. Why is this? The research findings show that employee engagement is the biggest factor. Whether it is a small change to one or two processes or a company-wide change, it's common for staff to feel intimidated by it. So what can you do for successful implementation of change? Here are the principles from Kotter’s 8-Step Program: 1.